Case study: Dansk Ingeniørservice A/S

DIS realized that with their continuous growth, they had to streamline and automate their financial processes—the first step was automating their creditor invoices.

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Challenges

Before, DIS handled all its creditor invoices manually, so there were unimaginably many manual entries and a lot of routine work. They could well see the scenario; in line with its growth, it is getting more and more suppliers, so the person who spent a little 25 hours a week handling 80% of its creditor invoices was not enough. It was not on the administrative side that one wanted growth, so something should be done.

Solution

Tungsten ReadSoft Online is a cloud solution that is easy to access, has a short implementation time, and is always on the latest version, so there are no upgrade projects. Today, DIS handles a small 25,000 invoices annually internationally. A conservative estimate over three years, DIS expects to hit around 40-45,000 invoices, so the solution should also be scalable.

Throughout the process, we have continuously kept the organization and suppliers informed, which I am sure has improved the output.

Results

DIS quickly gained value from their Online solution. It works well, and they have already seen several improvements and savings. Additionally, an essential parameter in the success was user involvement. The users were always on the sidelines and provided input on streamlining the invoicing process. They also indicated what data needed to be lifted, interpreted, and verified.

Today, all suppliers send their invoices to an individual mailbox. This mailbox automatically forwards them to Online’s mailbox based on several predefined rules.
Consequently, in just three months, invoice handling time has reduced by 50%. This change has given employees more time for value-creating work.
Furthermore, employees have experienced a significant reduction in routine work, resulting in greater job satisfaction.

50%

reduction in time spent on invoice handling