Febelco

Febelco is Belgium’s largest pharmaceutical wholesaler, dedicated to providing high-quality pharmaceutical products and services to a broad network of pharmacies and healthcare providers. With a strong reputation for reliability and excellence, Febelco continuously seeks innovative solutions to improve its operations. Recognizing the critical need for efficiency in their financial processes, they embarked on a journey to modernize their invoice management system. Febelco partnered with Dynatos to implement advanced automation solutions to address inefficiencies in their invoice processing system. Key insights were provided by Iris Goethals, Application Support Specialist, and Dieter Lauwers, IT Project Lead at Febelco.

Employees

1200

Interview

Iris Goethals, Application Support Specialist & Dieter Lauwers, IT Project Lead

Software solution

Significant

increase of invoice automation and purchase order matching

Challenges

Febelco’s manual invoice processing system involved extensive line-by-line checks, coding, and data entry, which required seven full-time employees and was highly prone to human error. With a growing volume of invoices—approximately 240,000 annually—this labor-intensive process highlighted the urgent need for a scalable automation solution to maintain efficiency and accuracy without increasing the workforce.

Solution

The implementation of the Routty system, combined with AP Essentials for invoice capture, brought a significant transformation to Febelco’s invoice processing. This automated solution streamlined workflows, drastically reducing manual data entry errors and enhancing processing speed. As a result, Febelco could handle a higher volume of invoices more efficiently and with greater accuracy.

Results

Febelco selected Dynatos for their proven expertise in digital financial transformations and their ability to provide tailored solutions that meet specific business needs.

Automating the invoicing process through the invoice capture solution and Routty has significantly helped reduce human errors and improve processing speed.

Our collaboration with Dynatos helped us overcome these challenges and significantly improve our invoicing process.